Refund Policy

Last Updated: February 2026

At WebHub Design, we aim to provide high-quality digital services and ensure complete customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for services purchased through our website or offline communication.

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1. Nature of Services

WebHub Design offers customized digital services including website design & development, SEO, digital marketing, e-commerce solutions, and related IT services. Due to the customized nature of these services, refunds are handled on a case-by-case basis.

2. Eligibility for Refund

A refund request may be considered under the following circumstances:

• Payment was made, but the project has not yet been initiated
• Duplicate or excess payment was made in error
• Service cannot be delivered due to technical or operational reasons from our end

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Work has already been started or partially completed
• Delay caused due to lack of information, feedback, or approval from the client
• Change of mind after project initiation
• Third-party costs such as domain registration, hosting, plugins, themes, or tools
• SEO or digital marketing services once execution has begun

4. Refund Request Process

To request a refund, clients must contact us in writing with valid reasons for the request. Please email us at:

Email: info@webhubdesign.in

Refund requests must include project details, payment proof, and reason for the request.

5. Refund Approval

All refund requests are reviewed by our management team. Approval or rejection of the request will be communicated within 7–10 business days.

6. Refund Processing

If approved, refunds will be processed using the original payment method. The refunded amount may take 7–14 business days to reflect in the client’s account, depending on the payment provider or bank.

7. Partial Refunds

In certain cases, partial refunds may be issued based on the stage of the project, effort invested, and resources utilized.

8. Cancellation Policy

Project cancellations must be requested in writing. Cancellation approval and any applicable refund will be subject to the work completed up to that point.

9. Policy Updates

WebHub Design reserves the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on this page.

10. Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Business Name: WebHub Design
Website: https://webhubdesign.in
Email: info@webhubdesign.in
Phone: +91-9999707416
Address: C-28, 1st Floor, Uttam Nagar, New Delhi, 110059